Pizza Hut
October 18, 2017 by

Pizza Hut Suffers Customer Card Breach, Discloses Hack 2 Weeks Later

Pizza chain Pizaa Hut was hacked on October 1st and October 2nd this month with hackers stealing customers’ credit and debit cards leading to multiple instances of identity theft.

According to the Lexington Herald, there have been multiple instances of customers seeing their bank accounts getting drained and credit cards charged following a compromise at pizza Hut. According to a customer notice from Pizza Hut, customers who placed an order on its website or mobile app between the morning of October 1 and midday October 2 might have had their details compromised.

The pizza chain said the “temporary security intrusion” lasted for 28 hours, with compromised data including customer names, delivery addresses, email addresses and payment card information. Essentially, all card details including their corresponding account numbers, expiration dates and CVV numbers were all compromised.

 A call center operator reportedly told the publication that 60,000 people across the U.S. were affected.

In a notice sent out to affected customers, Pizza Hut stated:

The security intrusion at issue impacted a small percentage of our customers and we estimate that less than one percent of the visits to our website over the course of the relevant week were affected. That said, we regret to say that we believe your information is among the impacted group.

Pizza Hut is offering affected customers free credit monitoring for a year.

Pizza Hut’s director of communications Doug Terfehr stated:

We take the privacy and security of our customers very seriously and invest in resources to protect the customer information in our care. We value the trust our customers place in us and while we were able to address this incident quickly, we regret that this happened and apologize for any inconvenience this may have caused.

For some customers, the damage has been done.

so @pizzahut sent an email today about a breach that occurred 2 weeks ago. their delay resulted in my bank acct being drained thx to fraud.

— ᴄᴏᴜʀᴛɴᴇʏ. (@runawaywithit) October 14, 2017

Hey @pizzahut, thanks for telling me you got hacked 2 weeks after you lost my cc number. And a week after someone started using it.#timely

— peterpeterspiceeat (@PeterYoachim) October 14, 2017

Image credit: Wikimedia.

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LIFARS is the global leader in Digital Forensics and Cyber Resiliency Services. Our experience spans two decades working on high profile events, often in concert with Law Enforcement Agencies around the world. Our proprietary methodology derives directly and indirectly from our experience working with and for U.S. Intelligence Agencies, Interpol, Europol, and NATO. We are solely dedicated to Cyber Resiliency and thus pay close attention to all aspects of our clients’ engagements experience while providing a strategic and integrated array of services to minimum risk and disruption while protecting your brand.

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