October 21, 2014 by

Staples Likely Hacked Using POS Malware

A number of banks from the Northeastern region identified a pattern in fraudulent payment card charges that seem to have Staples Inc. as a common denominator.

The current theory, which was first reported on by Brian Krebs, is that the POS stations were infected with a credit card information-stealing malware. Once the thieves had all the information, they created a duplicate cards with the stolen information. This theory is supported by the fact that the fraudulent charges did not occur at Staples stores. According to the report, altogether, at least 11 Staples stores were hosting the compromised POS stations.

Staples have since contacted the law enforcement and launched an investigation into the matter. Furthermore, Staple’s Senior Public Relations Manager Mark Cautela reassured the Staple’s customer base by stating:

“We take the protection of customer information very seriously, and are working to resolve the situation. If Staples discovers an issue, it is important to note that customers are not responsible for any fraudulent activity on their credit cards that is reported on [in] a timely basis.”  

If you shopped at Staples recently in the the Northeastern area, make sure to check your bank statements and report any issue as soon as possible. Don’t shy away and not report cyberfraud, as do Brits.


About the author

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LIFARS is the global leader in Digital Forensics and Cyber Resiliency Services. Our experience spans two decades working on high profile events, often in concert with Law Enforcement Agencies around the world. Our proprietary methodology derives directly and indirectly from our experience working with and for U.S. Intelligence Agencies, Interpol, Europol, and NATO. We are solely dedicated to Cyber Resiliency and thus pay close attention to all aspects of our clients’ engagements experience while providing a strategic and integrated array of services to minimum risk and disruption while protecting your brand.

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